Basic Telecommunication QoS Performance For Q4 2003

Quality of service- Basic Telecommunication QoS Performance For Q4 2003

April 02, 2004

QUALITY OF SERVICE (QOS) STANDARDS FOR PUBLIC BASIC TELECOMMUNICATION SERVICES FOR THE OCT - DEC 2003 QUARTER

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer

Telephone Installation for Residential DELs (within 5 working days or date specified by customer)


2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer

Telephone Installation for Business DELs (within 5 working days or date specified by customer)


3. Fault Repair Time - % of Faults Fixed

Residential DELs Fault Repair Time


4. Fault Repair Time - % of Faults Fixed

Business DELs Fault Repair Time


Notes:

  1. Figures are rounded up to 2 decimal places.

Last updated on: 24 May 2019

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