Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to

IMDA monitors the quality of infocomm services provided by service providers, from basic telecom to mobile and Internet access services. To find out how service providers are performing, we provide updated Quality of Service (QoS) reports here.

Note: IMDA has ceased the publication of QoS reports of paging and trunked radio services with effect from 1 January 2005; and Internet access services with effect from 1 September 2005.

* QoS Performance results for Broadband Access Services (2007 - 2010)