Quality Of Service (QOS) Standards For Broadband Services For The Oct - Dec 2001 Quarter
April 1, 2002Quality Of Service (QOS) Standards For Broadband Services For The Oct - Dec 2001 Quarter
1. Network Availability

2. No. of Complaints Per 1000 Subscribers on Quality of Service

Notes:
Network availability = (Total operational minutes - Total minutes of service downtime) x 100%
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Total operational minutes
2. Figures are rounded up to 2 decimal places.