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  1. Architects of SG's Digital Future
  2. Regulations and Licensing Listing
  3. Dealer and Equipment Registration Framework
  4. Compliance to IMDA Standards
  5. Fibre Connection Services
  6. NetLink Trust's Fibre Connection Service QoS Performance for Q2 2017

NetLink Trust's Fibre Connection Service QoS Performance for Q2 2017

Quality of Service (QoS) Standards for NetLink Trust's Fibre Connection Services for the Apr - Jun 2017 Quarter

NetLink Trust's QoS Performance for Installation-Related Service Levels

1. Percentage of Residential End-User Connections Delivered to NetLink Trust's Requesting Licensees in Working Condition

residential-end-user-connections-jan-mar-2017

2. Percentage of Non-Residential End-User Connections Delivered to NetLink Trust's Requesting Licensees in Working Condition

non-residential-end-user-connections-apr-jun-2017


NetLink Trust's QoS Performance for Timeframe in the Provisioning of End-User Connection Services

1. Percentage of Residential End-User Connections Provisioned within (i) Three Business Days ("BD") of the Date of the Service Order or (ii) by Request For Activation ("RFA") 1 Date

performance-for-timeframe-end-user-q2-2017

2. Percentage of Residential End-User Connections Provisioned within (i) Seven Business Days of the Date of the Service Order or (ii) by RFA Date + 4 Business Days

performance-for-timeframe-end-user-7business-days-q2-2017

3. Percentage of Non-Residential End-User Connections Provisioned within Four or Eight Calendar Weeks from the Date of the Service Order

Percentage of Non-Residential End-User Connections Provisioned within 4 or 8 Calendar Weeks

LAST UPDATED: 28 JUN 2024

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