Quality of Service (QoS) Standards for OpenNet's Fibre Connection Services for the Jan - Mar 2013 Quarter

OpenNet's QoS Performance for Installation-Related Service Levels

1. Percentage of Residential End-User Connections Delivered to OpenNet's Requesting Licensees in Working Condition


2. Percentage of Non-Residential End-User Connections Delivered to OpenNet's Requesting Licensees in Working Condition

OpenNet's QoS Performance for Timeframe in the Provisioning of End-User Connection Services

1. Percentage of Residential End-User Connections Provisioned within Three or Seven Business Days of the Date of the Service Order

openNetsfibre3 jan2013

2. Percentage of Non-Residential End-User Connections Provisioned within Four or Eight Calendar Weeks from the Date of the Service Order

Last updated on: 25 May 2019