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Home Access

last updated 14 June 2018

The Home Access Programme aims to close the digital divide by providing affordable broadband bundle package to low-income households.



The Home Access Programme provides eligible households with 2 years of subsidised fibre broadband connectivity and an option to own a tablet.



Eligibility Criteria

The following table summarises the Home Access eligibility criteria:

Eligibility Criteria
First Timer
  • First-time home fibre broadband subscriber household
  • First-time beneficiary of the Home Access Programme
Income
  • Household Income <=$1,900; or Per Capita Income <=$600
Citizenship
  • At least 1 member of the household2 is a Singapore Citizen
Others
  • Not be a current beneficiary of NEU PC Plus and not have a school-going child3

2 Related members staying at the same address, based on NRIC, and share food arrangement.

3 Full-time students studying in a Government or Government-Aided School, Junior College, Centralised Institute, Independent School, Specialised Independent School, Specialised School, Institute of Technical Education, Polytechnic or MOE-funded Special Education School.



Mode of Application

Eligible households can be qualified for Home Access 2.0 via two methods:

1. Pre-Qualification

Households with at least one member who is an existing beneficiary of selected government assistance schemes will be pre-qualified and invited to sign up with IMDA directly.

  • In partnership with POSB, NTUC FairPrice Foundation and NetLink Trust, the first 900 pre-qualified households who successfully sign up will enjoy the bundle package for free.

2. Direct Application

Other eligible households can submit the completed application form and necessary supporting documents through the Approving Agencies.


Home Access 2.0 will adopt tiered co-payment amount for different household profiles.

Bundle PackageMonthly Subscription (including GST)
Pre-Qualified ApplicantsDirect Applicants
Tier A – Staying in
1-3 room HDB Flat
Tier B – Staying in
4-5 room HDB Flat
Fibre Broadband
with Computing Device
$7.50$14.50$21.50
Fibre Broadband Only$6.00$9.00$17.30


Application Process

How to apply
  • Download and complete the Home Access 2.0 Application Form.
  • Submit the completed application form and supporting documents to any of the Approving Agencies.
  • All Home Access applications will be assessed against the eligibility criteria and are subject to the availability of bundles.
  • Only one application form per household is required.
Supporting Documents
  • Photocopy of NRIC (front and back) of applicant and all household members staying at the same address
  • Proof of HDB flat type (e.g. HDB Lease Agreement, Utility Bill etc.)
  • Income documents of applicant and household members:
    • Household with income (All working adults in household, including self-employed):
      • CPF contribution history for last 3 months; or
      • IRAS income tax assessment for the preceding assessment year; or
      • Pay slip for last 3 months.
    • Household with no income:
      • CPF contribution history of applicant and all household members (staying at same address) for last 3 months.

List of Approving Agencies

AMP singapore logo

Association of Muslim Professional
AMP@Jurong
1 Jurong West Central 2 #06-02
Jurong Point Shopping Centre
Singapore 648886
Tel: 6416 3990
Fax: 6791 0590




Association of Muslim Professional
AMP@Pasir Ris
1 Pasir Ris Drive 4 #05-11
Singapore 519457
Tel: 6416 3966
Fax: 6583 8028
www.amp.org.sg

Chinese development assistance council logo

Chinese Development Assistance Council
CDAC Building
65 Tanjong Katong Road
Singapore 436957
Tel: 6841 4889
Fax: 6745 8162
www.cdac.org.sg

Sinda logo



Singapore Indian Development Association
1 Beatty Road
Singapore 209943
Tel: 1800 295 4554 / 6298 5911
Fax: 6294 7293
www.sinda.org.sg

Eurasian association logo

The Eurasian Association
139 Ceylon Road
Eurasian Community House
Singapore 429744
Tel: 6447 1578
Fax: 6447 3189
www.eurasian.org.sg

Yayasan mendaki logo

Yayasan MENDAKI
WIS@Changi #05-01/15
116 Changi Road
Singapore 419718
Tel: 6708 6400
Fax: 6708 6500
www.mendaki.org.sg



Transfer of Ownership

In the event of death of an approved applicant, a transfer of ownership can be arranged. The transferee must be one of the household members listed in the originally submitted Home Access application form. 

How Do I Apply?

  • Complete the Ownership Transfer Form
  • Submit the completed Ownership Transfer Form to the following address:

    Info-communications Media Development Authority
    10 Pasir Panjang Road #03-01
    Mapletree Business City
    Singapore 117438

Enquiries

For more enquiries, you may email to info@imda.gov.sg or call 6377 3800.



Home Access Programme is supported by:

Partners

Ministry of social and family development logo      ncss



Sponsors

NetlinkTrust logoFairprice foundation logoPOSB logo