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Home Access

last updated 14 November 2016

Eligible low-income households will be provided with home internet access and telephony services with a broadband package at $6 per month for 48 months. This includes the provision of internet (fibre) connectivity bundled with a basic device (e.g. tablet).

Launched in September 2014, the Home Access programme aims to make internet connectivity more accessible and affordable to the low-income group.

Eligible households will be provided with home internet access and telephony services with a broadband package at $6 per month for 48 months. This includes the provision of internet (fibre) connectivity bundled with a basic device (e.g. tablet).

Beneficiaries are required to keep the device for the entire qualifying period (four years).

This programme is supported by the National Council of Social Service (NCSS).


Eligibility Criteria

The following table summarises Home Access eligibility criteria:

Income Economically Active : 
Monthly Household Income <= $1,900; or Per Capital Income <= $600


Economically inactive :
Residential Annual Value (RAV)1 <=$13,000
Citizenship At least 1 member of the household2 is a Singapore Citizen
Others Household is not a current beneficiary of NEU PC Plus or Home Access


Does not have a school-going child3
(Households with school-going children should tap on NEU PC Plus)


Mode of Application

Prequalified Beneficiaries

Current beneficiaries of relevant non-IT related government financial assistance schemes will be pre-qualified for Home Access.

Letters will be sent to these pre-qualified households to inform them of their eligibility. Pre-qualified beneficiaries only need to bring the Home Access card to an appointed Industry Partner to sign up for a Home Access plan.

Direct Application

Other eligible households can also apply directly through appointed processing partners.

Application Process

How Do I Apply?

  • Complete the Home Access application form

  • All Home Access applications will be assessed against the eligibility criteria and are subject to the availability of bundles. For further enquiries, please email info@imda.gov.sg

  • Submit the completed application form to any of the Approving Agencies:

Association of Muslim Professionals
1 Jurong West Central 2 #06-02
Jurong Point Shopping Centre
Singapore 648886
Tel: 6792 4155
Fax: 6791 0590

AMP@Pasir Ris 
1 Pasir Ris Drive 4 #05-11
Singapore 519457
Tel : 6416 3966
Fax : 6583 8028

Chinese Development Assistance Council
CDAC Building
65 Tanjong Katong Road
Singapore 436957
Tel: 6841 4889
Fax: 6745 8162

Singapore Indian Development Association
1 Beatty Road
Singapore 209943
Tel: 1800 295 4554 / 6298 5911
Fax: 6294 7293

The Eurasian Association
139 Ceylon Road
Eurasian Community House
Singapore 429744
Tel: 6447 1578
Fax: 6447 3189

WIS@Changi #05-01/15
116 Changi Road
Singapore 419718
Tel: 6708 6400
Fax: 6708 6500

Supporting Documents

  • Photocopies of NRICs (front and back) of applicant and all household members staying at the same address
  • Income documents of applicant and household members:

    Household with income (all working adults in household, including self-employed)
    • CPF contribution history for last 3 months; or
    • IRAS income tax assessment for the preceding assessment year; or
    • Payslip for last 3 months.

    Household with no income:4
    • CPF contribution history of applicant and all household members (staying at same address) for last 3 months; and
    • Latest property tax bill of your residential address (as per the address stated on your NRIC).

Important Note:
Applicant who is active recipients of ComCare Short-to-Medium Term Assistance (SMTA) or HDB Public Rental Scheme (PRS) only need to submit supporting document indicating that they are current recipients of either ComCare SMTA or current tenant of HDB PRS.


Transfer of Ownership

In the event of death of an approved applicant, a transfer of ownership can be arranged. The transferee must be one of the household members listed in the originally submitted Home Access application form. 

How Do I Apply?

  • Complete the Ownership Transfer Form
  • Submit the completed Ownership Transfer Form to the following address:

    Info-communications Media Development Authority
    10 Pasir Panjang Road
    #10-01 Mapletree Business City
    Singapore 117438


For more enquiries, you may email to info@imda.gov.sg or call 6377 3800.

Additional Notes

1 Residential Annual Value (RAV) is the estimated annual value of your home if it is rented out. You can check the annual value of your home from your property tax bill or from myTax Portal at www.iras.gov.sg.

2 Related members staying at the same address, based on NRIC, and share food arrangement.

3 Full-time students studying in a Government or Government-Aided School, Junior College, Centralised Institute, Independent School, Specialised Independent School, Specialised School, Institute of Technical Education, Polytechnic or MOE-funded Special Education School.

4 Applicable for all versions of application form.