Make Going Digital Simple for SMEs

What does it take for SME businesses to automate and streamline operations? How can they gain deep insights into in-store behaviour and improve sales? How do SMEs ease their entry into new markets? 

These opportunities and more are within the reach of local SMEs through the use of digital technologies.

Regardless of which stage SMEs are at on their digitalisation journey, SMEs will be supported with step-by-step advice on the digital technologies to use through the Industry Digital Plans (IDPs). 

For a start, IDPs will be developed for 7 focus industries where digital technology can significantly improve productivity. These include Environmental Services, Food Services, Logistics, Media, Retail, Wholesale Trade and Security.

The IDPs have been rolled out for the following industries:

• Environmental Services Read more
• Food Services Read more
• Logistics Read more
• Media Read more
• Retail Read more 
• Security Read more
• Wholesale Trade Read more

Infocomm Media (ICM) Vendors play a key role in the SMEs Go Digital Programme.

ICM Vendors with ready digital solutions proven to deliver productivity gains to SMEs are invited to submit their solutions to be pre-approved under the Programme. 

Evaluation Criteria: 

To be pre-approved under the Programme, ICM Vendors will be evaluated on the vendor's capacity and capability; as well as whether their solutions meet the requirements of target industries.

ICM Vendors can download and complete the Vendor Self-Assessment Checklist for the following industries to determine if their digital solutions are eligible for pre-approval under SMEs Go Digital.

1. Generic Solutions (applicable to all industries)
2. Early Childhood Industry Solutions
3. Environmental Services Industry Solutions
4. Food Services Industry Solutions
5. Logistics Industry Solutions
6. Retail Industry Solutions
7. Security Industry Solutions
8. Tourism Industry Solutions
9. Wholesale Trade Industry Solutions

ICM Vendors may proceed to submit the completed Vendor Self-Assessment Checklist and supporting documents to SMEs_Go_Digital@imda.gov.sg.

Pre-Approval Process: 

ICM Vendors may refer to the SMEs Go Digital Programme Guidelines, Terms and Conditions to take part in the Programme. A summary of the pre-approval process is illustrated below.

¹ IMDA conducts monthly Vendor Briefings to share details on the SMEs Go Digital Programme. For more information on the upcoming briefings, click here.

² Application form will be released to shortlisted vendors ONLY. It takes approximately 2 to 3 months to process and notify the vendor on the outcome of the application.

Partners play a crucial role in helping us to support SMEs in their digitalisation journey.

IMDA seeks industry partners who can play an influential role in helping to digitalise their SME-clients by simplifying SMEs’ adoption of impactful digital solutions and building of their digital capabilities.

Partners can participate in the following ways:

• Provide SMEs with one-stop solution packages such as integrated and interoperable solutions with support services; and harness values from data analytics
• Drive consumer transactions in the use of digital solutions
• Provide SMEs with guidance on suitable pre-approved digital solutions that best meet their business needs
• Help SMEs to defray costs of digital technology adoption
• Help SMEs in business ecosystems to digitalise

IMDA is pleased to have the following influential partners with us:

To explore such partnership opportunities, please contact us at info@imda.gov.sg. 

We value your input. Send us your comments and feedback on the Industry Digital Plans for SMEs. Simply download, fill in the feedback form (best viewed in Microsoft Word) and email the completed form to info@imda.gov.sg.