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SMEs Go Digital

last updated 06 February 2018

Announced at Budget 2017, the SMEs Go Digital programme aims to help SMEs use digital technologies, build strong digital capabilities and participate in the Digital Economy.

SMEs Go Digital was announced at Budget 2017 to help SMEs build stronger digital capabilities to seize the opportunities for growth in the digital economy. Building on the foundation of Enhanced iSPRINT, SMEs Go Digital takes on a more structured and inclusive approach towards the adoption of digital technologies by SMEs.

In addition to productivity tools such as digital ordering and payment, and fleet management, new digital capabilities such as cybersecurity, data protection, and data analytics will also be included under the SMEs Go Digital programme.

SMEs can can reach out to the SME Centres for advice on the pre-approved solutions that meet their business needs. 

For SMEs with more advanced digital needs such as data analytics and cybersecurity, the Business Advisors at the SME Centres will refer them to the SME Digital Tech Hub.

Latest Updates:

  • Industry Digital Plans (IDPs) are now available for SMEs in the Logistics and Retail sectors (includes information on upcoming sector projects). Read more here.
  • Calling Infocomm Media Vendors to apply for pre-approval of digital solutions. Read more here.

List of Pre-approved digital solutions

There are Four Key Thrusts under SMEs Go Digital:

Logistics Industry Digital Plan for SMEs

Making Digitalisation Simple for SMEs

What does it take for SME businesses to automate and streamline operations? How can they gain deep insights into in store behaviour and improve sales? How do SMEs ease their entry into new markets? 

These opportunities and more are within the reach of local SMEs through the use of digital technologies.

Regardless of which stage SMEs are at on their digitalisation journey, SMEs will be supported with step-by-step advice on the digital technologies to use through the Industry Digital Plans (IDPs) for SMEs

For a start, Industry Digital Plans for SMEs will be developed for 6 focus sectors where digital technology can significantly improve productivity. These include Food Services, Logistics, Retail, Wholesale Trade, Environmental Services and Security.

Two IDPs for SMEs have been rolled out for the following sectors: 

Infocomm Media (ICM) vendors play a key role in the SMEs Go Digital programme.

ICM Vendors with ready digital solutions proven to deliver productivity gains to SMEs are invited to submit their solutions to be pre-approved under the programme. 

Evaluation Criteria: 

To be pre-approved under the programme, ICM vendors will be evaluated on the vendor's capacity and capability; as well as whether their solutions meet the requirements of target sectors.

ICM Vendors can download and complete the Vendor Self-Assessment Checklist for the following sectors to determine if their digital solutions are eligible for pre-approval under SMEs Go Digital.

  1. Generic Solutions (applicable to all sectors)
  2. Environmental Services Sector Solutions
  3. Food Services Sector Solutions
  4. Logistics Sector Solutions
  5. Retail Sector Solutions
  6. Security Sector Solutions
  7. Tourism Sector Solutions (NEW)
  8. Wholesale Sector Solutions

ICM Vendors may proceed to submit the completed Vendor Self-Assessment Checklist and supporting documents to SMEs_Go_Digital@imda.gov.sg.

Pre-Approval Process: 

A summary of the pre-approval process is illustrated below.

ICM Vendors Pre-approval Process

1 IMDA conducts monthly Vendor Briefings to share details on the SMEs Go Digital programme. For more information on the upcoming briefings, click here.

2 Application form will be released to shortlisted vendors ONLY. It takes approximately 2 to 3 months to process and notify the vendor on the outcome of the application.

Partners play a crucial role in helping us to support SMEs in their digitalisation journey.

IMDA seeks industry partners who can play an influential role in helping to digitalise their SME-clients by simplifying SMEs’ adoption of impactful digital solutions and building of their digital capabilities.

Partners can participate in the following ways:

  • Provide SMEs with one-stop solution packages such as integrated and interoperable solutions with support services; and harness values from data analytics
  • Drive consumer transactions in the use of digital solutions
  • Provide SMEs with guidance on suitable pre-approved digital solutions that best meet their business needs
  • Help SMEs to defray costs of digital technology adoption
  • Help SMEs in business ecosystems to digitalise

IMDA is pleased to have the following influential partners with us:

DBS Bankwww.dbs.com.sg
Hong Leong Financewww.hlf.com.sg
Oversea-Chinese Banking Corporation Ltd (OCBC)www.ocbc.com
United Overseas Bank (UOB)www.uob.com.sg
M1 Limitedwww.m1.com.sg
Agency for Science, Technology and Research (A*STAR)www.a-star.edu.sg
Institute of Technical Educationwww.ite.edu.sg
Nanyang Polytechnicwww.nyp.edu.sg
National University of Singaporewww.nus.edu.sg
Ngee Ann Polytechnicwww.np.edu.sg 
Republic Polytechnicwww.rp.edu.sg
Singapore Institute of Technologywww.singaporetech.edu.sg
Singapore Management Universitywww.smu.edu.sg
Singapore Polytechnicwww.sp.edu.sg
Singapore University of Social Sciencewww.suss.edu.sg
Singapore University of Technology and Designwww.sutd.edu.sg
Temasek Polytechnicwww.tp.edu.sg

To explore such partnership opportunities, please contact us at info@imda.gov.sg