Quality of service - Basic Telecommunication QoS Performance For Q1 2004
February 3, 2005QUALITY OF SERVICE (QOS) STANDARDS FOR PUBLIC BASIC TELECOMMUNICATION SERVICES FOR THE JAN - MAR 2004 QUARTER
1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)
2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)
3. Fault Repair Time - % of Faults Fixed (Residential)}
4. Fault Repair Time - % of Faults Fixed (Business)
Notes:
1. Figures are rounded up to 2 decimal places.
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