1. IMDA
  2. Regulations and Licensing Listing
  3. Dealer and Equipment Registration Framework
  4. Compliance to IMDA Standards
  5. Basic Telecommunication Services
  6. Basic Telecommunications Services QoS Performance for Q1 2007

Basic Telecommunications Services QoS Performance for Q1 2007

Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Jan - Mar 2007 Quarter

Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Jan - Mar 2007 Quarter

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)

Telephone Installation for Residential DELs (within 5 working days or date specified by customer)

2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)

Telephone Installation for Business DELs (within 5 working days or date specified by customer)

3. Fault Repair Time - % of Faults Fixed (Residential)

Residential DELs Fault Repair Time

4. Fault Repair Time - % of Faults Fixed (Business)

Business DELs Fault Repair Time

Notes:

1. Figures are rounded up to 2 decimal places.

LAST UPDATED: 18 OCT 2023

Explore more

Latest news

Press Release

Building Singapore's capabilities through 5G

Under IMDA’s 5G Innovation Programme, three first-of-its-kind 5G use-cases awarded to transform the healthcare and Industry 4.0...
Press Release

More than 100 companies pledge to adjust hiring practices to focus on tech skills

More than 100 companies have joined the movement for skills-based hiring by pledging their support, and demonstrating their...
Press Release

Refreshed Retail Industry Digital Plan to help retailers deepen digital capabilities

The refreshed Retail IDP highlights digital solutions in three key focus areas of Customer Experience, Operational Efficiency, and...
View all news