Quality of service- Basic Telecommunication QoS Performance For Q4 2003
April 02, 2004QUALITY OF SERVICE (QOS) STANDARDS FOR PUBLIC BASIC TELECOMMUNICATION SERVICES FOR THE OCT - DEC 2003 QUARTER
1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer
2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer
3. Fault Repair Time - % of Faults Fixed
4. Fault Repair Time - % of Faults Fixed
Notes:
- Figures are rounded up to 2 decimal places.
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