1. IMDA
  2. Regulations and Licensing Listing
  3. Dealer and Equipment Registration Framework
  4. Compliance to IMDA Standards
  5. Basic Telecommunication Services
  6. Basic Telecommunications Services QoS Performance for Q4 2016

Basic Telecommunications Services QoS Performance for Q4 2016

Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Oct – Dec 2016 Quarter

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential) 


2016-Q4-residentials-dels



2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)

2016-Q4-business-dels



3. Fault Repair Time - % of Faults Fixed (Residential) 

2016-Q4-faults-repair



4. Fault Repair Time - % of Faults Fixed (Business)

2016-Q4-faults-repair-business


Note:

1. Figures are rounded up to 2 decimal places.

LAST UPDATED: 19 OCT 2023

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