Codes of Practice
Telecom Competition Code
The Telecom Competition Code is a comprehensive competition management framework that comprises ex-ante obligations and ex-post provisions which the licensees must comply with. The Telecom Competition Code has undergone two rounds of review since its introduction in 2000. The Telecom Competition Code 2012 came into effect on 23 April 2012. In 2014, IDA (now IMDA) conducted a review to streamline Sub-sections 220.127.116.11 and 3.3.7 of the Telecom Competition Code 2012 to align with the Personal Data Protection Act 2012 (PDPA) which came into effect on 2 July 2014, as licensees are required to comply with both the Telecom Competition Code 2012 and the PDPA. The revised Section 3 of the Telecom Competition Code 2012 took effect from 2 July 2014. View Telecom Competition Code.
Telecommunication Cybersecurity Code of Practice
The IMDA has formulated Codes of Practice to enhance the cyber security preparedness for designated licensees. Read more here.
Postal Codes of Practice and Notifications
In order to ensure a level playing field for the postal industry, the Postal Codes of Practice were introduced to address issues such as fair competition, interoperability, and merger and acquisition involving licensees. The list of gazetted notifications pertaining to postal licensees can also be viewed here. View Postal Codes of Practice and Notifications.
The Code of Practice defines the exemplary wiring workmanship and practices which the licensed telecommunication wiring contractors and installers are required to comply with. It supports the licensing scheme by ensuring good quality of performance of the telecommunication wiring and better aesthetics of the premises. For more details, click here (199.94KB) to download the pdf file.
Code of Practice for Info-communication Facilities in Buildings
The purpose of the Code of Practice for Info-communication Facilities in Buildings (COPIF) is to ensure that developers and/or owners of buildings and developments provide adequate space and facilities for the deployment and operation of installation and plant; these are equipment used for providing info-communication services to the buildings. The COPIF also specifies the duties to be observed by developers, building/development owners and telecommunication licensees in relation to the provision, maintenance and utilisation of the relevant space and facilities provided, as directed under COPIF. Since its inception on 1 April 2000, the COPIF has been reviewed and revised when appropriate, to ensure its continued relevance in light of the evolving requirements for info-communication facilities. The latest COPIF 2018 and the COPIF Guidelines are effective as of 15 December 2018.
Code of Practice for Provision of Premium Rate Services
To protect consumers, IMDA has issued the Code of Practice for Provision of Premium Rate Services (PRS) that sets out the duties to be observed by the PRS providers and their billing network operators when offering their services over the public telecommunication networks. View Code of Practice for Provision of Premium Rate Services.
Next Generation Nationwide Broadband Network NetCo Interconnection
On 25 February 2009, IDA (now IMDA) issued a NetCo Interconnection Code in exercise of the powers conferred by section 26(1) (a) to (c), (f) and (g) of the Telecommunications Act (Cap. 323). In 2017, IMDA conducted a review to amend Sections of the NetCo Interconnection Code to ensure the relevance of the pricing principles. The revised NetCo Interconnection Code came into effect on 7 April 2017.
Next Generation Nationwide Broadband Network OpCo Interconnection
The OpCo Interconnection Code is intended to, inter alia, specify the pricing, terms and conditions of Nucleus Connect Pte Ltd's (Nucleus Connect) services under the Interconnection Offer, and the obligations of both Nucleus Connect and persons requesting such services from Nucleus Connect. In 2017, IMDA conducted a review to amend Sections of the OpCo Interconnection Code to ensure the relevance of the pricing principles. The revised OpCo Interconnection Code came into effect on 21 November 2017.