Pre-Approved Solutions under IMDA’s SMEs Go Digital programme
As part of SMEs Go Digital programme, IMDA partners the Infocomm Media (ICM) industry to identify and pre-approve digital solutions suitable for mass adoption by broad based SMEs, based on the different SME sector needs defined in Industry Digital Plan (IDPs).
Through pre-approval, SMEs can have access to ready and affordable solutions that are proven to deliver productivity gains (or grow business) and comply with required industry standards; and which are deployed with up-to-date technologies like cloud and AI, as well as being provided by Infocomm Media (ICM) vendors with good track record of serving SMEs.
SMEs adopting pre-approved solutions could be considered for Government incentive support (such as the Productivity Solutions Grant, PSG), subject to their eligibility.
Who is it for?
ICM vendors who satisfy the pre-approval criteria are welcome to submit their solutions to be pre-approved under the SMEs Go Digital programme.
What are the Approval criteria?
ICM vendors and their solutions must satisfy the following criteria:
| Assessment area | Pre-Approval criteria |
|---|---|
| 1. Solution must meet SMEs’ needs |
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| 2. Solution has a proven track record of helping SMEs achieve increase in productivity |
*Note: For Built Environment Sector, the productivity gain indicated must be at least 20%. |
| 3. Solution is affordable for SME adoption |
|
| 4. Vendor has proven track record with SMEs for the solution |
*Note: SMEs testimonial must not be from subsidiaries nor affiliated companies |
| 5. Vendor provides adequate resources to support SMEs |
|
| 6. Vendor is financially stable |
|
| 7. Vendor has good track record with government agencies |
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| 8. Vendor has a fully operational professional website that provide details of the solution |
|
How to apply?
For ICM Vendors who are seeking pre-approval appointment, please complete this self-assessment to evaluate your onboarding eligibility. You may refer to Annex 2 - Pre-Approved Solutions of “SMEs Go Digital” Programme (383.72KB) for detailed information.
Latest updates
- [UPDATED 07-Jul-2025!] Retail checklist has been updated with 1 new solution category (Solution Category 5, Omnichannel Retail Management (OCRM)).
- [UPDATED 01-May-2025!] Vendor Self-Assessment checklists have been updated with SME customer reference criteria.
- [UPDATED 01-Apr-2025!] Vendor Self Assessment checklists have been updated - please refer to the "Read First 01 Apr 2025" document for the new requirements on customer references before applying.
- [UPDATED 03-Mar-2025!] Generic Checklist has been updated with 1 new solution category (Solution Category 20, Field Service Management).
- [UPDATED 31-Jan-2025!] Built Environment Checklist, Solution Category 10, Built Environment Digital Platform, has been revised.
Annex 1 – Solution Checklist by Sectors
| Solution Checklist by sectors | Version | Publish date |
|---|---|---|
| Solution Checklist by sectors Generic (applicable to all industries) (319.41KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Accountancy (110.64KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Advanced Manufacturing (105.77KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Built Environment (110.63KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Cybersecurity (104.53KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Engineering Services (111.89KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Early Childhood (122.31KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Estate Agency (106.53KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Food Services (128.61KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Healthcare (106.31KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Legal | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Logistics (110.37KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Marine and Offshore Engineering (109.83KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Personal Care Services (128.11KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Retail (113.44KB) | Version 25-3.0 | Publish date 07 July 2025 |
| Solution Checklist by sectors Security (109.60KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Tourism (111.36KB) | Version 25-2.0 | Publish date 01 May 2025 |
| Solution Checklist by sectors Wholesale Trade (104.74KB) | Version 25-2.0 | Publish date 01 May 2025 |
Resource for vendors with solutions pre-approved under SMEs Go Digital programme.
- Vendor Briefing Session Recording
IMDA conducts monthly Vendor Briefings to share details on the SMEs Go Digital programme every first Friday of the month. It is mandatory for companies to attend a briefing session before submitting their documents for the pre-approval process. If you would like to view the recording of the previous vendor briefings, please refer to the video clips published in SGTech Website. - Information for a new SMEs Go Digital Pre-Approved Solutions Vendor
ICM Vendors may access this document (1.73MB) for guidance on Productivity Solutions Grant, Business Grant Portal and other resources. - Pre-Approved Solutions Lockup Image and Writeup
ICM Vendors will need to use the given Pre-Approved Solutions Lockup and Writeup when publicising any pre-approved solutions. Below are the resources available to help ICM vendors adopt the Pre-Approved Solutions Lockup and Writeup: - Marketing Support for ICM Vendors on CTOaaS publicity channels
ICM vendors have the opportunity to showcase how their Pre-Approved Solutions have supported SMEs in their digitalisation efforts across various marketing channels, including the CTO-as-a-Service Platform. Interested vendors can refer to the video to find out how to submit SME success stories for potential feature. - 5 Do's and Don'ts of a SMEs Go Digital Pre-Approved Solutions Vendor
ICM Vendors should familiarise themselves with the Do's and Don'ts of a SMEs Go Digital Pre-Approved Solutions (482.63KB) contract. - Impersonation: A Serious offense for PSG Vendors
ICM Vendors should understand that impersonating as SMEs (575.45KB) to make enquiry on BGP applications will warrant a suspension or termination. - BGP Application Guide for SMEs
ICM Vendors can send this guide to SMEs on the steps to apply for a BGP grant application. - Revised Terms & Conditions and Guide
ICM Vendors can refer to the latest programme Terms & Conditions (272.66KB) and Guide (398.05KB).
The FAQs document provides answers to common queries about the SMEs Go Digital Pre-Approved Solutions program, offering clarity on various aspects such as eligibility, application process, and compliance. It serves as a resource to address key questions and concerns for potential and existing program participants.
SMEs Go Digital Pre-Approval System:
From 1 January 2020, all new and re-applications for pre-approval will be received online through the SMEs Go Digital Pre-Approval System. Please click on SMEs Go Digital Pre-Approval System to access the Pre-Approval System and submit the completed checklist. For more information on how to use the system, download the User Guide here (4.04MB) or scan the QR code below:
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