Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2018 Jul - Dec

CATEGORY SEP DEC
Fixed Lines1 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions  1,977,500  1,966,600
Total Residential Line Subscriptions  1,315,000  1,312,300
Total Corporate/Business Line Subscriptions  662,500  654,300
Fixed Line Population Penetration Rate  35.1%  34.9%
Fixed Line Household Penetration Rate   90.0%  89.8%

 

  JUL AUG SEP OCT NOV DEC
Mobile Market
Total Mobile Subscriptions
(3G+4G)2
8,332,900 8,307,700 8,331,000 8,289,900 8,311,900 8,389,500 
Total Post-paid Subscriptions (3G) 569,700 564,400 556,500 545,600 543,400 540,500
Total Pre-paid Subscriptions (3G) 1,384,500 1,322,400 1,313,400 1,246,500 1,236,700 1,247,000
Total Post-paid  Subscriptions (4G) 4,669,000 4,694,300 4,735,500 4,762,100 4,797,600 4,847,700
Total Pre-paid Subscriptions (4G) 1,709,600 1,726,600  1,725,600 1,735,800 1,734,200 1,754,300
Total Ported Subscriptions3 13,400 14,400 14,300 18,800 21,100 22,700
Mobile Population Penetration Rate 147.8% 147.3% 147.7% 147.0% 147.4% 148.8%
Dial-Up Internet Subscriptions4
Total Internet Dial-up 5,600 5,500 5,500 5,500 5,500  5,500
Internet Dial-up Population Penetration Rate^ 0.1% 0.1% 0.1% 0.1% 0.1%  0.1%
Broadband Internet Subscriptions
Total Broadband5 11,642,600 11,681,400 11,722,600 11,621,500 11,787,600 11,855,500
Total Residential Wired Broadband6 1,348,900 1,350,500 1,353,100 1,358,500 1,361,300 1,366,400
Total Corporate Wired Broadband7 131,000 131,100 132,100 127,400 123,500 123,600
Total xDSL Subscription8 14,700 13,500 11,900 9,900 8,200 7,100
Total Cable Modem9 150,800 145,900 140,500 135,200 128,500 117,300
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)10 1,303,900 1,312,200 1,322,500 1,331,800 1,343,500 1,361,100
Total Wireless Broadband11 10,162,700 10,199,700 10,237,400 10,135,700  10,302,800 10,365,600
Total Subscriptions using other Broadband Internet Access Platforms 10,400 10,100 10,300 8,900 4,600 4,500
Residential Wired Broadband Household Penetration Rate12 92.3% 92.4% 92.6% 93.0% 93.2% 93.5%
Wireless Broadband Population Penetration Rate13 180.2% 180.9% 181.6% 179.8% 182.7% 183.8%
International Telephone Services
Total number of outgoing retail international telephone call minutes 305,359,100 282,996,100 268,512,600 267,783,000 258,500,400  247,649,700
Total number of outgoing retail international telephone call minutes including transit14 2,197,200,900 2,430,670,500 2,058,556,800 2,019,304,200 1,794,453,600  1,641,740,500

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.


1 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

2 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

3 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

4"Dial-up Internet Subscriptions" publication has ceased with effect from January 2019.

5 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots access (including Wireless@SG subscriptions).

6 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

7 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

8 "Total xDSL" includes residential and corporate xDSL subscriptions.

9 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

10 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

11 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions). From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

12 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

13 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions) as a percentage of the total population in Singapore.

14 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).


LAST UPDATED: 30 JUL 2021