Quality of Service (Quarterly Reports for Broadband, Mobile, Fixed Network Telecoms & Fibre Connection Services)

IMDA monitors the quality of infocomm services provided by service providers, such as basic telecoms, mobile, Internet access and fibre connection services. To find out how service providers are performing, we provide updated Quality of Service (QoS) reports here.

Note: IMDA has ceased the publication of QoS reports of paging and trunked radio services with effect from 1 January 2005; Internet access services with effect from 1 September 2005; and 2G services with effect from 2012.

Quality of Service Performance Results for April – June 2019

Quality of Service Performance Results for January – March 2019

    Quality of Service Performance Results for October – December 2018

    Quality of Service Performance Results for July – September 2018

    Quality of Service Performance Results for April – June 2018

    Quality of Service Performance Results for January – March 2018

    Quality of Service Performance Results for October – December 2017

    Quality of Service Performance Results for July – September 2017

    Quality of Service Performance Results for April – June 2017

    Quality of Service Performance Results for January – March 2017

    Quality of Service Performance Results for October – December 2016

    Quality of Service Performance Results for July - September 2016

    Quality of Service Performance Results for April - June 2016

    Quality of Service Performance Results for January - March 2016

    Quality of Service Performance Results for October - December 2015

    Quality of Service Performance Results for July - September 2015

    Quality of Service Performance Results for April – June 2015

    Quality of Service Performance Results for January - March 2015

    Quality of Service Performance Results for October - December 2014

    Quality of Service Performance Results for July - September 2014

    Quality of Service Performance Results for April - June 2014

    Quality of Service Performance Results for January - March 2014

    Quality of Service Performance Results for October - December 2013

    Quality of Service Performance Results for July- September 2013

    Quality of Service Performance Results for April- June 2013

    Quality of Service Performance Results for January- March 2013

    Quality of Service Performance Results for October- December 2012

    Quality of Service Performance Results for July- September 2012

    Quality of Service Performance Results for April - June 2012

    Quality of Service Performance Results for January - March 2012

    Quality of Service Performance Results for October - December 2011

    *QoS Performance results for 3G Services would be published on an annual basis with effect from 2009 
    **September to December 2011

    Quality of Service Performance Results for July - September 2011

    Quality of Service Performance Results for April - June 2011

    Quality of Service Performance Results for January - March 2011

    * View Q1 2007 to Q4 2010 Quality of Service Performance Results


    Last updated on: 02 Oct 2019